Skip2 Networks - DNS Errors – Incident details

All systems operational

DNS Errors

Resolved
Major outage
Started 4 days agoLasted about 3 hours

Affected

Content Delivery Network (CDN)

Major outage from 2:04 AM to 5:17 AM

Domain Name System (DNS)

Major outage from 2:04 AM to 5:17 AM

Web Application Firewall (WAF)

Major outage from 2:04 AM to 3:33 AM, Operational from 3:33 AM to 5:17 AM

Static Storage

Major outage from 2:04 AM to 3:33 AM, Operational from 3:33 AM to 5:17 AM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    UTC
    Identified

    A portion of our DNS zones have been deactivated in error. We are working on restoring the zones.

  • Investigating
    UTC
    Investigating

    Our systems indicate a high rate of DNS errors are occurring. We are investigating the issue. Updates will be posted to this page.